Terms of service

1. Introduction

Welcome to DW Store. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding contracts
  • You are purchasing for business, resale, or personal use in compliance with applicable laws

3. Business Model & Bulk Purchasing

DW Store operates as a bulk and wholesale supplier.

  • Many products require minimum order quantities (MOQs)
  • Orders must meet the stated minimum purchase requirements before checkout
  • Pricing is structured based on bulk purchasing and volume efficiency

We reserve the right to cancel orders that do not meet these requirements.

4. Product Information & Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However:

  • Product images are for illustration purposes only
  • Slight variations in color, packaging, or design may occur
  • Availability is subject to change without notice

We reserve the right to limit quantities or discontinue products at any time.

5. Pricing & Payments

  • All prices are listed in USD unless otherwise stated
  • Prices are subject to change without prior notice
  • Full payment is required before order processing

We accept secure payment methods available at checkout. DW Store is not responsible for any additional fees charged by your payment provider.

6. Order Acceptance & Cancellation

Once you place an order:

  • You will receive an order confirmation (this does not guarantee acceptance)
  • We reserve the right to accept, reject, or cancel any order for reasons including:
    • Pricing errors
    • Stock availability
    • Suspicious or fraudulent activity

If your order is canceled after payment, a full refund will be issued.

7. Shipping & Delivery

We aim to process and ship orders promptly. However:

  • Delivery times are estimates and not guaranteed
  • Shipping costs are calculated at checkout
  • Delays may occur due to logistics, carrier issues, or external factors

DW Store is not liable for delays caused by shipping carriers or unforeseen circumstances.

8. Returns & Refunds

We want you to be satisfied with your purchase.

  • Returns must be requested within a specified timeframe (e.g., 7–30 days depending on policy)
  • Items must be unused, in original condition, and in original packaging
  • Certain items may not be eligible for return (e.g., bulk clearance or final sale items)

Refunds will be processed after inspection of returned items.

9. Bulk Order Responsibility

As a bulk buyer, you acknowledge that:

  • You are responsible for verifying product suitability before purchase
  • Returns on bulk quantities may be subject to stricter conditions
  • DW Store is not responsible for resale performance or business outcomes

10. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Graphics

is the property of DW Store and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

11. Limitation of Liability

DW Store shall not be held liable for:

  • Indirect, incidental, or consequential damages
  • Loss of business, revenue, or profits
  • Issues arising from misuse of products

Our total liability shall not exceed the amount paid for the product(s) purchased.

12. User Conduct

By using our website, you agree not to:

  • Use the site for unlawful purposes
  • Attempt to interfere with website functionality
  • Provide false or misleading information

Violation of these terms may result in termination of access.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

14. Changes to Terms

DW Store reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

  • Email: support@dwstore.com

  • Or visit our contact us page for more details 

Final Note

By placing an order with DW Store, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.